Contact
If you have questions about your benefits, need assistance with enrollment, or aren’t sure where to start, we’re here to help. Use the contact information below to connect with the appropriate team or provider directly.
List of Common Contacts
Benefits Office
For questions about eligibility, dental and vision cards, claims, enrollment, deductions, or general benefits support:
Email: mybenefits@youronesourcesolution.com
Phone: (229) 896-3436
Office Hours: Monday–Friday, 8:00AM–5:00PM
Health Plan Providers
For questions about claims, ID cards, provider networks, or coverage details, please contact your insurance provider directly.
State Health Benefit Plan (SHBP)
Member Services: (800) 610-1863
Access Member Portal Here
Blue Cross Blue Shield (HRA & Anthem HMO)
Member Services: (800) 610-1863
Access Member Portal Here
United Healthcare (HMO)
Member Services: (800) 610-1863
Access Member Portal Here
Kaiser Permanente (HMO)
Member Services: (800) 514-0985
Access Member Portal Here
Flexible Spending Account (FSA) & Dependent Care Spending (DCA) Provider
For questions about eligible expenses, card transactions, or claims documentation:
Isolved
Member Services: (800) 796-7910
Account Login Here
Disability Provider
For questions about claims, evidence of insurability, or appeals:
Mutual of Omaha
Member Services: (800) 877-5176
Account Login Here
Life Provider
For questions about claims, evidence of insurability, or appeals:
The Standard
Member Services: (800) 628-8600
Account Login Here
Dental Provider
For questions about claims, benefits, or coverage:
MetLife
Member Services: (800) 638-5433
Account Login Here
Vision Provider
For questions about claims, benefits, or coverage:
Amertias
Member Services: (800) 289-0614
Account Login Here
Accident, CI, HI
For questions about claims, benefits, or coverage:
Aflac
Member Services: (800) 325-4368
Account Login Here
Cancer
For questions about claims, benefits, or coverage:
Aflac
Member Services: (800) 992-3522
Permanent Life Provider
For questions about claims, benefits, or coverage:
Trustmark
Member Services: (866) 813-7192
Account Login Here
